Scantronic 808 Manual de instalación descargar pdf (Pagina 31)

31

…always there

Symptom Possible Causes Possible Solution

ARC cannot

commission the

STU, and the

phone line is

otherwise OK.

Green and red

Status LEDs

slow flash.

a) STU is not enabled

by BT Redcare.

b) Wrong phone line

being used.

c) Wrong STU

commissioned by the

ARC.

a), b), c) Seek assistance from the ARC.

ARC is reporting

NO RESPONSE

and chirps can

be heard on the

phone line.

Green and red

STU Status LED

slow flash.

There has been a

momentary power

failure in the control

panel.

Ask the ARC to commission the STU

again.

ARC is reporting

NO RESPONSE

and chirps

CANNOT be

heard on the

phone line.

(Green STU

Status LED slow

flash.)

There is a failure of

the phone line.

Report the failure to your local BT fault

repair service. Phone 151 for residential

customers.

Phone 154 for business and RedDIRECT

customers.

Problems NOT indicated by the LEDs

The alarm panel

is in a permanent

local line fault

condition.

The line fault output

has been

programmed to the

wrong polarity.

Re-program the NVM.

Regular ‘chirps’

are heard (every

2 minutes) when

ever the

telephone is in

use

PABX or telephone

compatibility

problems

Report make and model details to BT

redcare Helpdesk and ask for advice.

The ARC is

reporting the

receipt of a

channel 12 alarm

but tamper pin is

not active.

a) This is an internal

alarm generated by

the STU to indicate a

tamper condition.

b) The NVM has been

removed from a

commissioned STU.

Re-configure the NVM.

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